Refund Policy

We understand that sometimes items may arrive damaged or defective, and we want to make the refund process as easy as possible for our customers. Please read our refund policy carefully to understand how to proceed in such situations.

Damages and Issues:
If you receive a damaged or defective item, please contact us within 48 hours of receiving the order. To help us process your claim, please provide us with a photo of the damaged or defective item. We will then review your claim and if it is deemed valid, we will provide a refund or replacement for the item. If we require the item to be returned, we will provide a prepaid shipping label for your convenience.

Non-Returnable Perishable Goods:
Our items are perishable and cannot be returned. If you receive a perishable item that is damaged or defective, please contact us within 24 hours of receiving the order. To help us process your claim, please provide us with a photo of the damaged or defective item. We will then review your claim and if it is deemed valid, we will provide a refund or replacement for the item.

Refunds and Replacements:
If your claim is deemed valid and you are eligible for a refund or replacement, we will process your request as soon as possible. Refunds will be issued in the same payment method used for the original purchase. If a replacement item is being shipped, we will provide you with tracking information once the replacement has been dispatched.

Please note that we reserve the right to refuse a refund or replacement if the item has been misused, intentionally damaged, or if it has been used beyond normal wear and tear.

We want our customers to be completely satisfied with their purchase. If you have any questions or concerns about our refund policy, please contact our customer service team for assistance.